Based Near Ipswich in Suffolk, we supply, install and maintain air conditioning units, comfort cooling, heat pumps, commercial refrigeration and coldstores throughout East Anglia and the rest of the UK.

Our policy

The policy of this company is to provide services that exceed our customers’ requirements. Satisfying our customers is a vital part of the total company’s success package and our staff and fully trained engineers will be pleased to assist with all your enquiries and to visit your office or site whenever required. For a fast friendly service, free survey and queries, do not hesitate to contact us.

Quality of Service

We endeavor to make sure that all the products and equipment we use conform to ISO 9002 or to the equivalent British Standards to ensure that our customers receive high quality products.

We employ fully qualified and experienced engineers and make sure that they are constantly being given the necessary training in order to offer impeccable services to our customers. This training takes the form of site based training, product training with our suppliers and regulations updates.

In order to the best service possible to our valued customers, our engineers are managed by a bespoke software system, which logs, prioritizes and allocates customers service calls. This software, designed to meet the requirements of BS5750, helps our staff to have complete control on everything which directly or indirectly affects the quality and response time of our service, thereby offering an even more satisfactory and rapid service to our customers.

Working safely

Health and Safety is a core value for Mac Marney and we pride ourselves on our efforts to work towards an incident and injury free environment. To achieve these targets we focus on a range of measures including: – training, site inspections, near miss reporting and accident and incident investigation.

Cost

As a Mitsubishi Electric Business Solutions Partner and a Daikin D1 Partner, we are able to offer both national account price levels and the most suitable technical solution to the customer’s technical and financial desires.

Mac Marney is a small family owned business, and due to its size we are able maintain low overheads and pass the benefits of our low costs on to our clients.

Technologies

As a recognized specialist within the refrigeration and heat pump air conditioning market we study market trends, updated regulations, new products to meet carbon reduction targets, the Renewable Heating Incentive (RHI),the Microgeneration Certification Scheme (MCS) and the Green Deal Incentive to allow us to advise our clients on selection of the right equipment to suit their needs and environmental aspirations.